MavDesk - Large SAP
This Service Access Plan (SAP) is a MavDesk version that offers all features included in the medium version but with double capacity in all senses, plus, you have the benefit of MavDesk Background agent that can configure large amount of products/services, reasons and fixes via CSV flat files. With this version of MavDesk you will be able to automate service desk segment and enable collaboration for an organization up to 500 users. If you need more users and more capacity, you can purchase additional seats or entities, if you need more capacity, feel free to contact us so we can build a SAP according to your needs.
– 100 users.
– Reports Generation.
– Technical support
– Email alerts for relevant system events
– Background agent to speed up configuration
– 100 Free Guest Accounts.
– Public entity link.
– Up to 50 Departments
– Up to 1000 Products/Services
– Up to 100,000 Reasons to manage (100 per product/service)
– Up to 103,000 Fixes to capture
– Up to 20 Contact Methods
– Up to 500 Extra Seats
– Up to 10 Entities (Virtual Office)
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